Free 3-minute audit

Where is your business losing customers?

Ten questions on how you get found, get chosen and get paid. You’ll see your biggest gaps — and what’s already working.

Three minutes, free. Email only at the end, to see your findings.

See the kind of answer you’ll get

Word for word what it gives back. This one’s a café that’s easy to find and slow to reply.

Example: independent caféNot a real business

Where you’re losing customers

Reply speed

Unanswered messages are bookings and big orders quietly going to the café that replied first.

What to fix first

Bring the DMs, the inbox and the missed calls into one place, and give one named person two fixed times a day to clear them.

You told us: “Honestly, sometimes never

What’s already working

Being found

You’re findable where it actually matters. Nearby searches surface you, and that’s where café customers come from.

Up to three gaps, each with what to fix first — from your answers, not industry averages. If something’s working, it says so.

How it works

One

Tell us what you do

A café gets café questions, a trade gets trade questions.

Two

Answer 10 quick questions

Multiple choice, one per screen, about three minutes on a phone.

Three

See your biggest gaps

Where customers slip away, what to fix first, and what’s already working.

Who’s behind this

Two people, not an agency floor.

Louis

Louis

An electrician who runs his own firm, so this is built around problems he deals with on the job — not theory from an agency deck.

Matthew

Matthew

Looks at the data and the customer journey — how businesses get found, and where the opportunities go missing.

Find out what may be costing you customers

We’d rather show you how we think than tell you. Fixing what we find is a separate conversation.

Or book a free 20-minute call

Three minutes. No obligation, and no hard sell.